This Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.
Purpose and Scope
This document applies to clickyvicky.io (the "Site"), and any other related products and services provided by Juicy Lucy AI, UAB (referred to as "we," "us," or "Company"), with company registration number 307637084, and registered office at Tiltu St. 19, LT-91249 Klaipėda, Lithuania. Our primary objective is to safeguard and respect your privacy.
To fulfill this commitment, we outline in this privacy policy (referred to as the "Policy") the types of personal data we collect and the purposes for which we collect them. This applies when we provide you with our products and/or services (referred to as the "Services"), when you use our app or visit our website, or when you contact us in any other manner.
We assure you that all personal data collected by us are processed in compliance with the EU General Data Protection Regulation No. 2016/679 (the "GDPR"), the Law of the Republic of Lithuania on the Legal Protection of Personal Data, and other applicable legal regulations.
If you have any questions about this Policy or if you wish to make any requests regarding the processing of your personal data, please reach out to us using the contact details below.
What Information We Process
User Account Management
For the purpose of providing our Services and user account management, including creating and managing user accounts, facilitating user authentication, and enabling account recovery, we may process the following personal data: name, surname, email address, username, user ID, encrypted password, profile picture (optional), and project data.
Legal basis: performance of the contract with the data subject under Article 6(1)(b) of the GDPR.
Storage terms: user account data will be retained for as long as the user maintains an active account. If an account remains inactive for a period of 2 years, the data will be deleted or anonymized within a reasonable timeframe, unless otherwise required by law. Project data and related materials will be stored for a duration of one year from the date of creation.
Data recipients: Data Processors.
Personalized Content Experience
For the purpose of tracking content generation progress, providing personalized templates and suggestions, and improving the platform's content and features, we may process the following personal data: user preferences, industry type, content creation interests, usage habits, interaction history, template usage data, and performance metrics.
Legal basis: performance of the contract with the data subject under Article 6(1)(b) of the GDPR.
Storage terms: user progress data will be retained for as long as the user maintains an active account. If an account remains inactive for a period of 2 years, the data will be deleted or anonymized within a reasonable timeframe, unless otherwise required by law.
Data recipients: Data Processors.
Communication and Support
For the purpose of facilitating communication with users, responding to inquiries, providing customer support, and sending relevant notifications, we may process the following personal data: name, email address, message content, and support ticket history.
Legal basis: our legitimate interest in ensuring effective communication and support under Article 6(1)(f) of the GDPR.
Storage terms: data will be retained for as long as necessary.
Data recipients: Data Processors.
Performance Analysis and Improvement
For the purpose of analyzing aggregated user data, identifying popular features, detecting usage patterns, and improving platform performance, content, and features, we may process the following personal data: age, aggregated usage data (mouse events, keypresses), pages visited, interaction patterns, device information (e.g., IP address, browser type, resolution), geographic location (country only), and usage analytics.
Legal basis: our legitimate interest in enhancing platform functionality and user experience under Article 6(1)(f) of the GDPR.
Storage terms: aggregated performance data will be retained for 365 days for analysis and improvement purposes.
Data recipients: Data Processors.
Legal and Security Purposes
For the purpose of fulfilling legal obligations, enforcing terms of service, protecting against fraud, security threats, and unauthorized access, and complying with applicable laws and regulations, we may process relevant user data associated with legal and security incidents, such as IP addresses, access logs, and account activity records.
Legal basis: compliance with legal obligations and our legitimate interest in ensuring platform and user security under Article 6(1)(f) of the GDPR.
Storage terms: data will be retained for as long as necessary to fulfill legal obligations or until it is no longer required for security purposes.
Data recipients: Data Processors, Attorneys, Notaries, and Auditors.
Payment Processing
For the purpose of processing payments and managing financial transactions, we may process the following personal data: name, surname, payment information (e.g., credit card details, billing address), and transaction history.
Legal basis: performance of a contract with the data subject under Article 6(1)(b) of the GDPR.
Storage terms: 10 years.
Data recipients: Payment service providers (e.g., payment gateways, banks) will receive the necessary payment information to complete the transaction.
Feedback
For the purpose of managing user reviews and feedback, we may process the following personal data: review content, username, and rating.
Legal basis: our legitimate interest in managing and improving our Services under Article 6(1)(f) of the GDPR.
Storage terms: data will be retained for as long as necessary.
Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit a website or use an app. We use cookies and similar tracking technologies to enhance your experience on Clicky Vicky and to collect information about how you use the platform.
You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may impact the functionality and user experience of our platform.
Data Recipients
We may disclose your personal data to the following recipients:
- Public authorities and supervisory authorities (if required by law).
- Attorneys, Notaries, and Auditors (for legal or compliance purposes).
- Data Processors (third-party service providers).
Payment Service Providers
We do not store or retain your payment card details. The processing of your payment information is subject to the privacy policies and terms of use of the respective payment service providers.
International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will take the necessary steps to ensure that your data is treated securely and in accordance with this Policy. This can be done through:
- Adequacy decisions by the European Commission.
- Standard Contractual Clauses (SCC).
- Special permission from a supervisory authority.
Profiling and Automated Decision Making
We may engage in profiling and automated decision-making processes to provide you with a personalized content creation experience. These processes involve the analysis of your personal data, such as your preferences, usage patterns, and content performance metrics, to tailor content, recommendations, and templates to your specific needs.
The purpose is to enhance your experience, improve platform performance, and provide you with relevant and personalized recommendations. Please note that these processes do not create legal consequences or significantly impact your rights and freedoms.
Clicky Vicky does not use data obtained through any APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models beyond the immediate service-related needs.
Data Subject Rights (for EU/EEA Citizens and Residents)
If you are a resident or citizen of the European Union (EU), you have the following rights regarding your personal data under the GDPR:
- The right to be informed: clear information about how we process your personal data.
- The right to access: request a copy of your personal data.
- The right to rectification: request correction or update of your personal data.
- The right to data portability: request transfer of your data to another organization.
- The right to be forgotten: request deletion of your personal data.
- The right to restrict processing: request limitation of processing in certain situations.
- The right to object to processing: object to certain types of processing.
- The right to lodge a complaint: lodge a complaint with a supervisory authority.
- Right to withdraw your consent: withdraw consent at any time (if processing is based on consent).
Your request will be granted or refused within 30 calendar days from the date of submission. This term may be extended by 60 calendar days taking into account the complexity and number of requests.
Our data processing is supervised by the State Data Protection Inspectorate of the Republic of Lithuania (address: L. Sapiegos g. 17, LT-10312 Vilnius, phone +370 5 271 2804 / 279 1445, e-mail: ada@ada.lt, website: https://vdai.lrv.lt/en/).
California Residents Privacy Rights
All terms used in this section have the definitions given to them in the California Consumer Privacy Act of 2018 ("CCPA").
The Company confirms that when it receives personal information, it processes that information only for authorized business purposes. The Company does not sell or otherwise use the personal information for any purpose other than providing the Services.
To request access, correction, modification, deletion, or opt-out, you can contact us at the address provided below.
The Company honors "do not track" signals and does not track, use cookies, or use advertising when a "do not track" mechanism is in place.
Final Provisions
Our website may contain links to other websites which are not operated by the Company. We recommend familiarizing yourself with their privacy policies. The Company assumes no responsibility for the content, policies, or practices of such third-party websites or services.
We regularly review this Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon their publication on our website. Please review this Policy from time to time to stay updated regarding any changes.
Contact Us
Clicky Vicky
Tiltu St. 19, LT-91249 Klaipėda
Company code: 307637084